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Leapfrog involvement (investment) on this forum ?

Does anybody know if Leapfrog is actively joining or monitoring this forum to help/assist and use comments to improve the product?

I'm just before the moment of buying one, but looking at the complains and the fact I never see any Leapfrog reaction makes me to decide otherwise. 

  Mr. Hans, thank you for your interest in our products.The forum exist for the clients to talk to each other and ask for tips. To talk with us, the technical support you can open any time a ticket and asked the questions you have.On the forum the clients don`t describe exactly the situation or they only are asking for advises for this we can`t monitor all the conversations.

   If you have questions about our products, please do not hesitate to open a ticket and ask all the questions you have.

  

  

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