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Why am I getting no reaction on my support tickets anymore?

Normally i already have to wait more than a day to get reaction 

(which is definitely to long) but now i am already waiting more than 4 days (!) to get a answer from your support team!!


1 person has this problem

Same for me ... almost a week. Sad to have that kind of service when you buy a 4000 Euro machine.

Holiday season ?

What's the problem ?

To be honest, I've mostly seen very happy users in different forums, speaking of very fast and helpful response from Leapfrog support.  Maybe Leapfrog is growing too fast as a company ?

Regards,
Marc

 

I ordered creatr and some filaments but there is no reaction from leapfrog.. is the whole firm on a vacation or why the hell wont they answer to orders (i got money to give u) or support tickets. please dont be a shitty firm cos you got such a nice printer?

Leapfrog contacted me and i got my order on the way. Thank you very much

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